FAQs
To learn more about the high-quality care and services our pharmacy offers, from refilling a prescription for yourself or a pet to getting a flu shot, give us a call at 732-349-6000 .
Can Walmart pharmacy refuse to fill a prescription? ›
Yes they can. It may be a prescription from a doctor they have had issues with in the past. It could also be something that is too soon or something that is not available. The customer may have been abusive to staff at some point.
How many days does Walmart hold your prescription? ›
Walmart pharmacy will hold a ready prescription for nine days. Meaning that it is ready to be picked up. However, after those nine days are up we put it on hold on the patient's profile where you can request it be filled again as long as the script itself is still valid.
Is there a 1-800-customer service number for Walmart? ›
What to do when a pharmacist refuses to fill a prescription? ›
Patient options when a prescription is refused
The patient can also request for their prescription to be returned so they can try to get their prescription filled at a different pharmacy. Patients have other options, such as filing complaints if they feel wronged by the pharmacist.
What is the opioid limit at Walmart? ›
This voluntary policy is informed by guidance from the Centers for Disease Control and Prevention (“CDC”). We restrict initial acute opioid prescriptions (for conditions expected to heal fairly quickly) to no more than a seven-day supply, with up to a 50 morphine milligram equivalent (“MME”) maximum per day.
What text number is 85166? ›
You may opt out at any time by texting STOP to 85166, calling 1-800-WALMART, contacting your Walmart Pharmacy, or contacting us at Walmart Corporate, Privacy Office, MS #0160 702 SW 8th Street, Bentonville, AR 72716-0160. For help, text HELP to 85166 or call your Walmart Pharmacy to adjust your preferences.
Does Walmart text you when your prescription is ready? ›
We'll send you a text when your prescription is ready. You'll get friendly texts 3 and 7 days after your Rx is ready including the costs. You can opt in or out at any time. Text RX to 63257 or Call 1-866-575-4108.
How to fill a paper prescription online? ›
There are generally two ways to fill a prescription online:
- Use an online pharmacy or mail-order pharmacy to fill your prescription; the pharmacy then mails you the prescribed medications.
- Use the patient portal on your pharmacy's website to request an Rx refill online, and then pick up your medicine in person.
Why did Walmart charge me twice? ›
Why am I seeing two authorization charges on my account for an online order? This can happen if there's an issue with the pickup or delivery time slot of your order.
Pickup, Delivery and Shipping Fees
Fees apply to some methods, and you can see any fees from your cart. Pickup: Pick up orders over $35 for free. Orders under the $35 minimum have a below order minimum fee.
Why is Walmart's temporary hold so high? ›
Why is my temporary hold different from my order total? The hold may be more than the order's final charge to account for: Items priced by weight (E.g., broccoli). Substitutions (E.g., higher price substitution has a higher hold amount until we charge for the item you get.)
What number is 1 800 925 6278? ›
Visit the Walmart.com Help Center to find answers to common questions, use our online chat and more. You may also contact our customer service team at 1-800-925-6278 (1-800-WALMART).
Can I chat with Walmart customer service? ›
Simply click on “Open a case via Live Chat” to initiate a chat and a friendly support representative will be willing to answer your inquiries.
Does Walmart take customer complaints seriously? ›
Walmart takes all reported concerns or allegations seriously. We confidentially review each ethics allegation to determine if any law, policy or the Code of Conduct has been violated and assign for investigation where appropriate.
Can a pharmacist refuse to dispense a prescription? ›
There are circ*mstances where a supply by a pharmacist can be refused but these do not include issues of conscience. The main question is about a pharmacist's individual responsibilities.
What is the Walmart DEA lawsuit? ›
The lawsuits were made after an official complaint issued by the United States Department of Justice and the Drug Enforcement Administration, after Walmart was accused of illicitly selling opioids to their customers.
Is the California Code outright ban pharmacists from refusing to fill prescriptions? ›
Right to refuse with patient protections clauses range in their requirements. The California code outright bans pharmacists from refusing to fill prescriptions.
Can a pharmacist refuse to fill a prescription in NY? ›
A PHARMACY RECEIVING AND FILLING PRESCRIPTIONS SHALL MAINTAIN COMPLIANCE WITH THE FOLLOWING CONDITIONS: (A) IF A PRODUCT IS IN STOCK AND A PHARMACIST EMPLOYED BY A PHARMACY REFUSES ON THE BASIS OF A PERSONAL BELIEF TO FILL A VALID PRESCRIPTION FOR SUCH PRODUCT, THE PHARMACY ENSURES, SUBJECT TO THE CONSENT OF THE ...